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Utility Services offered by City of Vancouver Utility Customer Center

2323 General Anderson Avenue, Vancouver, WA 98661

Eligibility
Residents of the city of Vancouver. H2O:
  • Household annual income must meet the eligibility standards for the federal Low-Income Home Energy Assistance Program - 125% of the Federal Poverty Level
  • Household must not be receiving subsidized housing assistance.
  • Applicant must reside in the home (service address) and be listed on the utility account.
Senior Waiver:
  • Low-income adults ages 62 and older who don't use more than 3 CCF per month.
Hours
M, Tu, Th, F, 8am-noon, 1pm-5pm W, 9am-noon, 1pm-5pm.
(360) 487-7999
Voice·

Main Phone

Languages
Interpreter services, American Sign Language
Application process
Walk in, visit website or call for more information. H2O: Call to set up an appointment. Senior Waiver: Mail application or drop it off.
Fees
Varies by service.
Service area
Vancouver, WA

Other Information

Languages

  • Interpreter services
  • American Sign Language
Provides water, wastewater, and stormwater service to city of Vancouver residents. Help to others program – H2O Offers financial assistance to low-income residents in crisis situations to pay their water and sewer. Assists with up to $400 every 24 months. Low-income senior waiver for sewer minimum rate: Offers a waiver to the minimum sewer flow base rate for low-income seniors. Waiver is effective for 12 months. Customers currently receiving the waiver will be sent a renewal application by mail each year in April.
Providing organization
City of Vancouver
Provides municipal services for the City of Vancouver in Clark County, Washington.
Utility Services offered by City of Vancouver Utility Customer Center