Complaint Investigation and Consumer Law Enforcement offered at U.S. Consumer Product Safety Commission

Provides complaint investigation services about products that pose a fire, electrical, chemical or mechanical hazard or are potentially dangerous to children.   Consumers may call the National Hotline or visit website to report a potentially dangerous product or to report a product-related injury. Following a thorough investigation, the Commission determines if the product constitutes a public hazard. Product changes may then be required and fines may be levied against the non-conforming corporations.   The National Hotline has Spanish-speaking capabilities.   Does not regulate the safety of the following:  

• Automobiles, trucks or motorcycles
• Boats or airplanes
• Tires
• Car seats
• Firearms or ammunition
• Food or alcohol
• Cosmetics
• Drugs