Consumer Advocacy offered by U.S. Federal Trade Commission's Northwest Regional Office

915 2nd Avenue, Suite 2896, Seattle, WA 98104

Eligibility

No restrictions.

Hours

M-F, 9am-8pm (EST).

(877) 382-4357

Voice·

(877) FTC-HELP

Websitehttps://consumer.ftc.gov

Languages

Multi-lingual materials, Interpreter services

Application process

Complaints or reports are to be made by phone or filed on the website. Instructions for ordering informational brochures are also available on the website.

Fees

None.

Service area

Other Information

Languages

Multi-lingual materials
Interpreter services

Independent regulatory agency enforces federal consumer protection and antitrust laws on behalf of the general public. Investigates complaints regarding unfair, deceptive, or anti-competitive business practices. These practices may include:

False advertising
Unfair credit practices
Misleading packaging
Mail-order problems
Price fixing

Cannot act on behalf of individual consumers, but collects information from individuals about problems with businesses. Develops resource guides to help consumers find the appropriate agencies to contact about consumer-related matters. These guides contain lists of nonprofit, state, and local agencies for the states in each federal region. Brochures are available on a wide variety of topics of interest to consumers. Brochures are available in Spanish and English.

What's Here

Fair Credit Practices General Consumer Complaints Government Information Services Government Consumer Protection Agencies

Providing organization

U.S. Federal Trade Commission's Northwest Regional Office

Provides protections to consumers by stopping unfair, deceptive or fraudulent practices in the marketplace.