Long-Term Care Ombuds offered by Multi-Service Center in Federal Way
1200 South 336th Street, Federal Way, WA 98003
Located on S 336th St just west of Pacific Hwy S, at intersection with 13th Pl S.
Call King County Metro at (206) 553-3000 or visit http://tripplanner.kingcounty.gov/ for public transit information.
Eligibility
Serves King County residents of licensed nursing homes, assisted living facilities, adult family and those who are concerned about their welfare.
Hours
M-F, 8:30am-5pm.
(206) 623-0816
Voice·
Ombuds
Application process
Call or email to make a complaint.
Fees
None.
Service area
King, WA
Snohomish, WA
Whatcom, WA
Island, WA
Skagit, WA
San Juan, WA
Supports the rights of long-term residents living in licensed long-term care settings such as nursing homes, adult family homes, and assisted living facilities. Receives complaints and resolve problems in situations involving quality of care, use of restraints, transfer/discharges, abuse, discrimination, financial exploitation and other aspects of resident dignity and rights.
Local ombuds visit residents in their care homes, receive their complaints and work to resolve them.
Providing organization
Multi-Service Center
Provides basic needs services including housing/rental assistance, energy bill assistance, support for employment, as well as community resource navigation. Operates food bank in Federal Way.