Support and Services offered by Molina Healthcare
Eligibility
Members of a Molina managed care plan. Washington state residents who are at or below 138% of the Federal Poverty Level may be eligible for this plan if they are not eligible for Medicare. Children in households of income under 300% of the Federal Poverty Level may also be eligible.
Hours
M-F, 7:30am-6:30pm.
(800) 869-7165
Voice·
Member Services
Languages
Interpreter services, Spanish
Application process
Call for more information and services. Molina members can also visit website to view personal health information, change primary care provider, get a new ID card, and more.
Fees
None.
Service area
WA
Other Information
Languages
- Interpreter services
- Spanish
Molina Healthcare provides support services for individuals enrolled in Apple Health (Medicaid) managed care plans.
Services include:
· Locating in-network health care providers and pharmacies
· Changing primary care providers (PCP) within the Molina network
· Understanding covered services and prescription benefits
· Managing chronic conditions through care coordination, case management, and educational resources
· Help members file a grievance or an appeal if they are unhappy with a service or decision.
· Replacing lost or stolen insurance cards
Providing organization
Molina Healthcare
Managed care organization that provides care through government-funded health programs for low-income families and individuals.