Complaints/Residential Care Violations by DSHS Aging and Long-Term Support Administration's Residential Care Services

Eligibility

No restrictions.

Hours

M-F, 8am-4:30pm. Online reporting & voicemail available 24 hours daily.

(800) 562-6078

Voice

Websitehttps://www.dshs.wa.gov/altsa/home-and-community-services/report-concerns-involving-vulnerable-adults

Email[email protected]

Application process

Report online by visiting the website.

Fees

None.

Service area

Other Information

Disabilities & Health Conditions

General Disabilities

Receive and refer for investigation allegations of abuse, neglect or unsatisfactory conditions in licensed and certified long-term care settings. Conducts unannounced investigations and inspections at routine intervals to promote resident protection and ensure compliance with rules and regulations

What's Here

Nursing Facility Complaints Adult Residential Facility Complaints Adult Protective Services

Providing organization

DSHS Aging and Long-Term Support Administration's Residential Care Services

Licenses nursing homes, adult family homes, ICF/IID, assisted living and enhanced services facilities and certifies supported living providers. Provides lists of licensed residential care options. Investigates allegations of abuse and unsatisfactory conditions in residential care facilities.